Terms and Conditions

1. Acceptance of Terms

By using our Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. We may update these Terms from time to time, and your continued use of the Site constitutes acceptance of any changes.

2. Account Responsibilities

To make purchases, you may need to create an account. You are responsible for maintaining the confidentiality of your account information, including your password. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We are not liable for any loss or damage arising from your failure to protect your account information.

3. Product Information and Pricing

We strive to provide accurate product descriptions and pricing. However, errors may occur. In such cases, we reserve the right to correct any errors and update product information or pricing without prior notice. If you have already placed an order, we will notify you of any changes and give you the option to proceed with the corrected information or cancel the order.

4. Orders and Payment

Orders are subject to Made-to-Order allowing 7 to 14 working days for production. We reserve the right to refuse or cancel any order for any reason. Payment for purchases must be made through the available payment methods on our Site. You agree to provide accurate and complete payment information and authorize us to charge the total amount of your order.

5. Shipping and Delivery

Shipping times and costs will vary based on your location and the shipping method selected. We are not responsible for any delays caused by shipping carriers. Risk of loss and title to products pass to you upon delivery by us to the carrier.

6. Returns and Refunds

Important Information About Returns and Refunds

At Simply Carmell, we take pride in crafting each product specifically for you, which means every item is made-to-order. Because of this personalized process, we are unable to offer returns or refunds once an order is placed.

We encourage you to review your selections carefully before completing your purchase to ensure you’re delighted with your choice. Thank you for understanding and for choosing Simply Carmell!

7. Intellectual Property

All content on the Site, including text, images, logos, and software, is the property of Simply Carmell or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our express written permission.

8. User Conduct

You agree not to use the Site for any unlawful purpose or in any manner that could damage, disable, or impair the Site. You must not engage in any activity that interferes with or disrupts the Site or its servers.

9. Third-Party Links

Our Site may contain links to third-party websites. We do not endorse or assume responsibility for the content or practices of these third-party sites. Your use of any third-party sites is at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Simply Carmell shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of the Site or any products purchased from us. Our total liability shall not exceed the amount paid for the product or service that gave rise to the claim.

11. Indemnification

You agree to indemnify and hold harmless Simply Carmell, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising out of your use of the Site or violation of these Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of South Africa. Any disputes arising from these Terms or your use of the Site shall be resolved in the courts located in Pretoria, South Africa.

13. Contact Information

If you have any questions or concerns about these Terms, please contact us at:

Simply Carmell
Email: simplycarmell@gmail.com

14. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and Simply Carmell regarding your use of the Site and supersede all prior agreements and understandings, whether written or oral, relating to the subject matter.

Thank you for shopping with Simply Carmell!